At Sloane Vesper, each piece is made to order especially for you.
Returns and Exchanges
Because our products are made to order, we do not offer returns or exchanges for changes of mind or incorrect size selections, except where required by applicable law.
Please review the product description and sizing information carefully before placing your order.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or incorrectly printed, please contact us within 30 days of delivery.
Email us with your order number, a description of the issue, and clear photographs of the item and any damage. We will review the issue and work with you toward an appropriate resolution, such as a replacement or refund.
For eligible Printify fulfillment issues, we may need to submit a claim to our production partner. Please contact us before returning any item.
Order Cancellations
Our products enter production after an order is placed. Contact us as soon as possible if you need to cancel or change an order. Once production has started, changes or cancellations may not be possible.
Refund Processing
Approved refunds will generally be issued to the original payment method. Processing times depend on your payment provider.
Nothing in this policy limits any consumer rights that cannot legally be excluded.
Contact
For help with an order, please contact us through our Contact page and include your order number.